Point of Sale (POS) System for Barbershops

Point of Sale (POS) System for Barbershops

Traditional barbershops used pen and paper to run their operations. With modern mobile Point of Sale (mPOS) revolution started by iPads, there are now very good POS solutions for barbershops. There are two major reasons why barbershops should consider using a POS. First, barbershops primarily serve the male clientele and men are less likely to be loyal to their hair stylist or barbers. A POS with built-in loyalty program and automated retention marketing allows barbershops to keep their customers coming back. Second, men like technology more compared to females and love better experiences empowered by technology. Research shows that barbershops offering online appointment booking option have 70% of their bookings done through the Internet. This saves a lot of time for your staffs as they do not have to be on the phone booking appointments.

Here are a list of features your barbershop POS should have

  • Digital check-in for walk-in clients that captures their contact information
  • Waitlist management that can display current wait times by barber on TV
  • Online appointment booking that can be placed on your website or Facebook; should offer password-free booking
  • Automated text message marketing that can send coupons to customers that haven't returned for some time
  • Barber attendance and commission calculation
  • Gift card management
  • Inventory management to track and manage product sales

Photo: Uzeli Tablet based Point of Sale System for barbershops

A good POS will help you grow revenue by helping you retain clients and by saving you time from inefficiencies. Time spent on phone booking and cancelling appointments can now be spent to make money at the chair. Similarly, with the POS tracking all the transactions throughout the day, calculating commissions takes only a few minutes.

Before the tablets became mainstream, POS systems were mostly PC based - either Windows, Mac or Linux. Computers used to be much more difficult to maintain than tablets and as a result barbershops with more than just a few locations used to have their own IT staff. With tablets and modern hardware, POS systems are much more maintainable and provide a much higher return on investment.

There is a growing trend for barbershops to offer leisure activities during the wait. Some have pool tables while some others have full bar serving wine and beer. It becomes even more important to use POS in this case and there are POS (our Uzeli POS for example) that let you manage both the bar and the barbershop aspect of your business.

Photo: BarberLounge location with sports bar in the front and barbershop in the back

So except in cases where you want to give "old days" experience to your clients at your barbershop, you should consider using a modern POS. And when you choose a POS, make sure that it has all the features you would want and that the POS provider has excellent support when you need it.

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